I upgraded to OS X Lion today. While the upgrade went smoothly I was encountered with my first problem with Lion when I connected my HP LasterJet M1136P multifunction printer via USB.
Lion told me it could not recognize the disk I’d inserted and asked me to either eject it or ignore it. I tried both options, but none helped.
After this, the printer always showed as “Offline”. I went to Print and Scan under System Preferences. Selected my printer, went to Options & Supplies. Then Driver. Tried selecting Generic PCL Driver as well as selected the same printer driver again by going to “Select Printer Software”. Both these showed the printer as “Idle”. But printing a page gave the yellow error sign on the printer icon and did not print anything.
So I checked the Apple support site as well as Googled for the problem to see if HP had released any updated drivers for Lion.
I didn’t find any driver updates, but going through forums, I found reference to “HP Setup Assistant” in one note. That led me to the solution. So here’s what I did.
- Remove the problematic printer from the Print & Scan preferences, printers list.
- Go to Applications – HP LaserJet Professional M1130 MFP Series folder. Or whatever is your printer name – basically, locate the printer’s folder within Applications folder on your Mac.
- As administrator, double click and run “HP Setup Assistant”.
- To be 100% sure, I actually ran this command from the Terminal:
sudo /Applications/HP LaserJet Professional M1130 MFP Series/HP\ Setup\ Assistant.app/Contents/MacOS/HP\ Setup\ Assistant
- That will open the setup assistant. Follow the prompts to install the printer driver. If it warns you that a print queue of the given name already exists, and confirms whether you want to create a new queue, you can cancel it and not create a new queue.
- Come back to Print & Scan preferences. Click the + icon to add a new printer.
- Mac OS X Lion should now find the printer and show it under the Default printers list.
- Click Add.
- That’s it. You should now have the printer in “Idle” mode, ready to serve you again.
- Take a test print and verify everything is working fine.
I haven’t tested it yet, but this should also enable the scanning functionality via HP Scan (as this is a multi function device).
Also note that these are the steps I followed. Your mileage may vary. And you may actually be able to get things going in less steps!
Back to work with OS X Lion then…
Did you have a similar problem?
If you had a similar problem and this post helped you solve it, post a comment and let others know. If you had to follow another approach, please mention that as well, so that others don’t have to spend the time and energy you had to.