Comments on: 4 Sure Steps to Calm Down an Irate Customer http://www.mehtanirav.com/2008/07/24/4-sure-steps-to-calm-down-an-irate-customer Nirav Mehta on life, technology and future Wed, 17 Mar 2010 19:45:20 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Kunal Sidhpura http://www.mehtanirav.com/2008/07/24/4-sure-steps-to-calm-down-an-irate-customer/comment-page-1#comment-132422 Kunal Sidhpura Thu, 24 Jul 2008 06:25:38 +0000 http://www.mehtanirav.com/?p=741#comment-132422 The above four steps always calm down an irate customer.Just to add some thing more,Never use jargons because most of the customers are not tech savy and your jargons may frustate him more.Even if the customer is irate and is speaking rudely to you he doesnt have any personal grudges with you but he is not happy with service or product,so we have make him understand that we will give the best shot to solve the problem and we taking responsibilty will make him relax that there is someone to solve his/her issue. The above four steps always calm down an irate customer.Just to add some thing more,Never use jargons because most of the customers are not tech savy and your jargons may frustate him more.Even if the customer is irate and is speaking rudely to you he doesnt have any personal grudges with you but he is not happy with service or product,so we have make him understand that we will give the best shot to solve the problem and we taking responsibilty will make him relax that there is someone to solve his/her issue.

]]> By: Jimish S Shah http://www.mehtanirav.com/2008/07/24/4-sure-steps-to-calm-down-an-irate-customer/comment-page-1#comment-132421 Jimish S Shah Thu, 24 Jul 2008 06:11:04 +0000 http://www.mehtanirav.com/?p=741#comment-132421 Very good & very real way to improve Our selves. This is apply to those people, who really work hard but because of some bad habits they always loss their efforts. Very Very Good... Very good & very real way to improve Our selves. This is apply to those people, who really work hard but because of some bad habits they always loss their efforts.

Very Very Good…

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