Entries from May 2008 ↓

9th Anniversary pictures

May 30th, 2008 — Updates

We had great fun celebrating Magnet’s 9th Anniversary.

Here are the pictures from Mumbai team’s getaway to Royal Garden Resort.

And here are the pictures from Ahmedabad team’s tour to Mahudi, Amarnath and Swapna Srishti water park.

What Would Buddha Do - Part 3

May 29th, 2008 — Leadership, Recommended Reading

Continuing in the series, here’s what Buddha would have said about being an employer, effectively handling customers and capital & assets.

Buddha’s Basics on being a good boss or employer

Assign work employees can manage.
Keep them challenged by assigning special projects, cross training, or job rotation.
Give employees free food and enough money. Productivity and health are related.
Support them in sickness.
Share the bounty. Profit-sharing and other means of sharing the wealth will let your people know you appreciate their efforts.
Grant leave when appropriate. People are not machines and should not be treated as such.
Recognize that every person learns differently and at a different pace.

Buddha’s tips on effective handling of customers

Buddha would see customer service staff as the most important people in the organization.
Customer service staff need to practice compassion.
Make the customer’s day and it will make yours.
Listen. Take notes so the customer will not have to repeat his story to your boss.
Emphasize what you can do for the customer, not what you can’t do.
Get help from a coworker or from your boss.
Commit to what you can do to fix the problem.
Keep to your commitment and do what you said you would do.
You need customers to survive. Do not deliver anything less than quality.

Buddha’s notes on capital & assets

Never abandon what can still be useful.
Select and hire carefully. People must be cultivated for long-term, and not dumped at the first sign of tough times.
Be moderate in consuming resources. Recycle paper.
Real success depends on the virtue and character of leaders.
Never give money to those who would misuse it. Give it first to the shareholders and employees who helped you make the profit.

1 Comment

Happy 9th Anniversary

May 28th, 2008 — Business, Updates

This is a letter to all Magneteers, past, present and future!

Dear Magneteers,

Congratulations on Magnet’s 9th Anniversary. We have completed 9 eventful years amidst the ups and downs of IT industry in India. And that’s no small feat. If you recall Gaurav’s presentation from MM, most brands will die out in the first 2-3 years, only two or three brands go beyond a decade. Magnet is entering the decade.

Looking at the results in this financial year so far, We are more than 100% certain that this is going to be the best year ever for Magnet, and all of us. The kind of projects and growth plans we have lined up will take Magnet to an unprecedented level this year. All the organization leaders are absolutely committed to this. And you can catch us on this one!

At this moment, We feel a lot of gratitude. The contribution that each one of you makes to this organization is remarkable. You may not realize it, but we want to let you know that you are important to Magnet, you are important to us. Together we will make it happen.

“Vibrant Imagination, Agile Execution” - that’s our tagline. Let’s live that this year!

The rush is on, let’s go full speed!

Best Regards,
Ashok & Nirav

11 Comments