Comments on: Make IRCTC Better http://www.mehtanirav.com/2007/03/08/make-irctc-better Nirav Mehta on life, technology and future Wed, 17 Mar 2010 19:45:20 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Bhanu Pratap http://www.mehtanirav.com/2007/03/08/make-irctc-better/comment-page-2#comment-133324 Bhanu Pratap Sun, 31 Jan 2010 07:14:23 +0000 http://www.mehtanirav.com/2007/03/08/make-irctc-better/#comment-133324 Hello, Thanks for posting such a great information on India railways, but I think the main issue with IRCTC is the REFUND. The refund policy is very bad, it may take more then 3-4 months even after many followups via emails and even send a written complaint to the GM of Indian Railways.. This is the only drawback, our Govt. should take some action and improve the refund policy so that customer do not face at least refund problem. Hello,

Thanks for posting such a great information on India railways, but I think the main issue with IRCTC is the REFUND.
The refund policy is very bad, it may take more then 3-4 months even after many followups via emails and even send a written complaint to the GM of Indian Railways.. This is the only drawback, our Govt. should take some action and improve the refund policy so that customer do not face at least refund problem.

]]> By: Niranjan Raju http://www.mehtanirav.com/2007/03/08/make-irctc-better/comment-page-2#comment-133312 Niranjan Raju Mon, 11 Jan 2010 03:12:49 +0000 http://www.mehtanirav.com/2007/03/08/make-irctc-better/#comment-133312 Hi Nirav, Excellent post. I would actually prefer we stayed with HTML/JavaScript for front end instead of flex 3.0 (I suppose this is the one you are targeting with RIA), the only adv here being better visualization. (Believe me, I have been in RIA for 2 years and know we burnt our fingers). What Indian Railways needs now is not 10 IIM MBAs to roll in the profit, but 6 Software Engineers to make their most accessed site, better. Hi Nirav,

Excellent post. I would actually prefer we stayed with HTML/JavaScript for front end instead of flex 3.0 (I suppose this is the one you are targeting with RIA), the only adv here being better visualization. (Believe me, I have been in RIA for 2 years and know we burnt our fingers). What Indian Railways needs now is not 10 IIM MBAs to roll in the profit, but 6 Software Engineers to make their most accessed site, better.

]]> By: dhananjay http://www.mehtanirav.com/2007/03/08/make-irctc-better/comment-page-2#comment-133254 dhananjay Tue, 01 Dec 2009 06:18:42 +0000 http://www.mehtanirav.com/2007/03/08/make-irctc-better/#comment-133254 One peculiar problem I face with IRCTC is when I have to book between 8 AM - 9 AM. The site just doesn't loads. I use this site atleast once a week to book tickets, and at few times for TATKAL reservation and more often than not it just give "communication failure" msg. I just feel the techonology which IRCTC is using may not be upto the mark to handle such a huge load of request. One peculiar problem I face with IRCTC is when I have to book between 8 AM – 9 AM. The site just doesn’t loads. I use this site atleast once a week to book tickets, and at few times for TATKAL reservation and more often than not it just give “communication failure” msg. I just feel the techonology which IRCTC is using may not be upto the mark to handle such a huge load of request.

]]> By: K S Chanchal http://www.mehtanirav.com/2007/03/08/make-irctc-better/comment-page-2#comment-133195 K S Chanchal Thu, 15 Oct 2009 05:33:02 +0000 http://www.mehtanirav.com/2007/03/08/make-irctc-better/#comment-133195 Hi Nirav, Rather than waiting for IRCTC to provide a solution it is the best have a better wrapper around them. Thats exactly what cleartrip, thomas cook, etc.. are doing. If I am not mistaken they do provide a webservice which can be used for calling their APIs. Any Idea about their WSDL? Hi Nirav,

Rather than waiting for IRCTC to provide a solution it is the best have a better wrapper around them. Thats exactly what cleartrip, thomas cook, etc.. are doing. If I am not mistaken they do provide a webservice which can be used for calling their APIs.

Any Idea about their WSDL?

]]> By: richa http://www.mehtanirav.com/2007/03/08/make-irctc-better/comment-page-2#comment-133165 richa Sun, 13 Sep 2009 16:45:53 +0000 http://www.mehtanirav.com/2007/03/08/make-irctc-better/#comment-133165 this one i think is the best of the lot easy search n inquires very user friendly n fast to use http://www.bharatrail.net it is the best for Indian railways passenger inquiry this one i think is the best of the lot
easy search n inquires very user friendly n fast to use
http://www.bharatrail.net
it is the best for Indian railways passenger inquiry

]]> By: Raghu http://www.mehtanirav.com/2007/03/08/make-irctc-better/comment-page-2#comment-132675 Raghu Wed, 19 Nov 2008 12:58:16 +0000 http://www.mehtanirav.com/2007/03/08/make-irctc-better/#comment-132675 Have you guys tried out www.thomascook.in Fastest and easiest way to book indian rail trains tickets online. Amazing experiance Have you guys tried out http://www.thomascook.in
Fastest and easiest way to book indian rail trains tickets online. Amazing experiance

]]> By: ram http://www.mehtanirav.com/2007/03/08/make-irctc-better/comment-page-2#comment-132629 ram Tue, 21 Oct 2008 09:59:18 +0000 http://www.mehtanirav.com/2007/03/08/make-irctc-better/#comment-132629 I dont know why IRCTC is putting advertisements. It is getting enough money from us for internet booking. These advertisements make the web page very slow, also making the server always in trouble.. I dont know why IRCTC is putting advertisements. It is getting enough money from us for internet booking. These advertisements make the web page very slow, also making the server always in trouble..

]]> By: Piyush http://www.mehtanirav.com/2007/03/08/make-irctc-better/comment-page-2#comment-132625 Piyush Sat, 18 Oct 2008 18:13:12 +0000 http://www.mehtanirav.com/2007/03/08/make-irctc-better/#comment-132625 Have you guys tried out http://www.cleartrip.com/trains Fastest and easiest way to book trains tickets online. Have you guys tried out http://www.cleartrip.com/trains
Fastest and easiest way to book trains tickets online.

]]> By: Eai http://www.mehtanirav.com/2007/03/08/make-irctc-better/comment-page-2#comment-132580 Eai Mon, 15 Sep 2008 05:33:28 +0000 http://www.mehtanirav.com/2007/03/08/make-irctc-better/#comment-132580 Hello: I went through these posting which are over a year old now and even as of yesterday this railway booking site still *#$%#$. This is so frustrating in this age and time!!!!! Probably this is the site which has the largest Ecommerce volume and look at the frustration !!! Is there any way we can send the printout to these people and try and get some hearing from the so called administrators of this site. If there is an open question session on TV or something the lines with complaints would choke within seconds. How long more we have to carry on this frustration? Hello:

I went through these posting which are over a year old now and even as of yesterday this railway booking site still *#$%#$. This is so frustrating in this age and time!!!!!

Probably this is the site which has the largest Ecommerce volume and look at the frustration !!!

Is there any way we can send the printout to these people and try and get some hearing from the so called administrators of this site. If there is an open question session on TV or something the lines with complaints would choke within seconds.

How long more we have to carry on this frustration?

]]> By: arya http://www.mehtanirav.com/2007/03/08/make-irctc-better/comment-page-2#comment-132570 arya Sat, 06 Sep 2008 09:56:38 +0000 http://www.mehtanirav.com/2007/03/08/make-irctc-better/#comment-132570 Me too had a bad experience with the IRCTC site. I guess its a common problem. Once I was checking for the ticket availability for Dharmavaram (AP) and the site was not providing the option in List So I booked my ticket from banglore to pune. Now when train arrived to dharmavaram from banglore the TC has already given my AC sleeper seat to some other guy as after bangalore nobody came for that seat. So for whole jouney I travelled in non AC after payed for the AC seat. And IRCTC guys havent provided any solution. yah I found a thomas cook site which provides a better UI for using IRCTC site. Me too had a bad experience with the IRCTC site.
I guess its a common problem.
Once I was checking for the ticket availability for Dharmavaram (AP) and the site was not providing the option in List So I booked my ticket from banglore to pune. Now when train arrived to dharmavaram from banglore the TC has already given my AC sleeper seat to some other guy as after bangalore nobody came for that seat.
So for whole jouney I travelled in non AC after payed for the AC seat.
And IRCTC guys havent provided any solution.

yah I found a thomas cook site which provides a better UI for using IRCTC site.

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